PRIVACY POLICY
Privacy Policy for KATJA INGA
Last updated: [2026-06-03]
1. Introduction
KATJA INGA respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.
2. Data Controller
KATJA INGA
Ängkärrsgatan 12
171 71 Solna
Sweden
Email: info@katjainga.com
3. Information We Collect
We may collect:
- Name
- Address
- Phone number
- Email address
- Payment information
- Order history
- IP address
- Website usage information
4. How We Use Your Information
We use your personal information to:
- Process orders
- Deliver products
- Process payments
- Communicate regarding orders
- Provide customer support
- Meet legal obligations
- Improve our website and services
5. Legal Basis
We process personal data based on:
- Contract performance
- Legal obligations
- Legitimate interests
- Consent where required
6. Sharing Information
We may share information with:
- Payment providers (such as Klarna)
- Shipping providers (such as PostNord)
- Technology service providers
- Authorities when legally required
We never sell personal data.
7. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy or as required by law.
8. Your Rights
You have the right to:
- Access your personal data
- Request correction
- Request deletion
- Object to processing
- Restrict processing
- Request data portability
Please contact info@katjainga.com to exercise your rights.
9. Cookies
Our website uses cookies to improve user experience and analyze website traffic.
You may manage cookie preferences through your browser settings.
10. Changes
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
FRAKT & RETURER (SVENSKA)
Frakt & Returer
Leverans
Vi levererar till kunder över hela världen.
Normal leveranstid är 1–2 veckor från det att beställningen har bekräftats. Produkter som tillverkas på beställning kan i vissa fall kräva längre produktionstid.
Beställningar skickas huvudsakligen med PostNord eller motsvarande transportpartner.
Observera att internationella försändelser kan bli föremål för tullavgifter och importskatter som betalas av mottagaren.
Returer
Du har rätt att returnera din beställning inom 14 dagar från mottagandet av varan.
För att initiera en retur, kontakta:
info@katjainga.com
Produkten måste returneras:
- Oanvänd
- I originalskick
- Med etiketter kvar
- I originalförpackning
Returfrakten bekostas av kunden om inte annat följer av lag.
Specialbeställningar
Produkter som tillverkats enligt kundens specifika önskemål eller på annat sätt anpassats för kunden omfattas normalt inte av ångerrätten.
SHIPPING & RETURNS (ENGLISH)
Shipping & Returns
Shipping
We ship worldwide.
Estimated delivery time is generally 1–2 weeks from order confirmation. Made-to-order products may require additional production time.
Orders are primarily shipped via PostNord and its shipping partners.
International shipments may be subject to customs duties, taxes, and import fees payable by the customer.
Returns
You may return eligible products within 14 days of receiving your order.
To request a return, please contact:
info@katjainga.com
Returned products must be:
- Unused
- In original condition
- With tags attached
- In original packaging
Return shipping costs are the responsibility of the customer unless otherwise required by law.
Custom-Made Products
Products made according to customer specifications or otherwise customized for the customer are generally exempt from the right of withdrawal under applicable consumer protection laws.